Interbanc is a payment processing service. Simply put It allows you to send and receive money. Not only does Interbanc allow you to make payments, it allows you to connect your Bank accounts and allows you to send money and access the transaction history from these accounts in one app.
Interbanc collects and processes Personal information (such as Name, Phone number, E-mail address e.t.c) of individuals. Personal Information that can be used to identify you. This also includes your bank details and other financial information related to you.
Interbanc works to keep your personal information safe and secure by adhering to the highest safety and security standards. Interbanc adheres to Data protection laws, regulations and principles that ensures that Personal information handled by us is secure. To gain full access to our website and services you must register for an Interbanc account. When you register, we collect information which you voluntarily provide to us. It may also include anonymous information that may be linked to you specifically (E.g IP address).
We do not collect your Personal information when you visit our website. Nevertheless, to improve and monitor our website services we may collect non-personally identifiable information. We will not disclose this information with third parties unless it is a necessary part of providing our service.
When you test our services using the “Demo” part of our website or mobile app, we collect both non-personally identifiable information and personally identifiable information. Information we collect include your IP address, information about your computer, and other standard web log information to monitor the test transactions. We also collect and store your email address and card information you provide to conduct the test transactions. In compliance with the Payment Card Industry Data Security Standard (PCI DSS Requirements”) that our partners operate under, we implement access control measures, security protocols and standards including the use of encryption and firewall technologies to ensure your card information is safe and secure in our servers. Additionally, we implement periodical security updates to ensure that our security infrastructures are in compliance with reasonable industry standards. We will not share and disclose your card information.
Any information we collect may be used in one of the following ways:
We keep your information only so long as we need it to provide service to you and fulfil the purposes described in this policy. This is also the case for anyone we share your information with and who carries out service on our behalf. When we no longer need to use your information and there is no need to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we can’t identify you.
2FA is an additional layer of security we have added to your account. When 2FA is enabled, you will be required to enter a One Time Password (OTP) (which is a verification code we have sent to you for authentication purposes), each time you checkout using Interbanc on a merchant’s website or platform (or send money to an Interbanc user using the email payment link). While we encourage you to enable this feature on every transaction, you may choose to disable the 2FA feature after your initial enrolment by clicking on the toggle button to disable. However, if you choose to disable this feature, you agree that Interbanc shall not be liable for any loss or damages incurred as a result of your action.
We take precautions to protect the security of your information. We have physical, electronic and managerial procedures to help safeguard, prevent unauthorized access, maintain data security and correctly use your information. Interbanc shall establish adequate control in order to protect the integrity of your personal information both in physical and digital format and prevent such information from being compromised. Interbanc is committed to managing your Personal Information in line with global industry best practices. We protect your Personal Information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration, we also use industry recommended security protocols to safeguard your Personal Information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to our building and files and only granting access to Personal Information to only employees who require it to fulfil their job responsibilities. Any Personal Information processing undertaken by an employee who has not been authorized to carry such out as part of their legitimate duties is unauthorized.
Our employees may have access to Personal Information only as is appropriate for the type and scope of the task in question and are forbidden to use Personal Information for their own private or commercial purposes or to disclose them to unauthorized persons, or to make them available in any other way. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies.
We are incorporated in Nigeria. Information collected via our website or mobile app, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnels, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, Including countries that may be not have laws of general applicability regulating the use of transfer of such data.
Transfer of Personal Information out of Nigeria would be in accordance with the provisions of the Nigeria Data Protection Regulation. Interbanc will therefore only transfer Personal Information out of Nigeria on one of the following conditions:
Individuals who have Personal Information held by Interbanc are entitled to reach out to Interbanc to exercise the following rights:
Your request will be reviewed by Interbanc’s Data Protection Officer and carried out except as restricted by law or Interbanc’s statutory obligations. You may decline to provide your personal Information when it is requested by Interbanc, however, certain services or all the services may be unavailable to you. You may review your account settings and update your Personal Information directly or by contacting us.
Interbanc maintains a data breach procedure in order to deal with incidents concerning Personal Information or practices leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Information transmitted, stored or otherwise processed. You may contact our DPO (Data Protection Officer) upon becoming aware of any breach of Personal Information or if your access credentials have been compromised, to enable us to take the necessary steps towards ensuring the security of your Personal Information or account.